{% extends 'rcallocation/allocationrequest_detail_base.html' %} {% block extra_details %} {% if allocation.special_approval %}
{{ allocation.special_approval }}
{{ allocation.notes }}
NOTE To start a conversation with the user about their allocation request, first click "See Related Tickets" to see Freshdesk tickets tagged with this allocation. Next choose one from the list, change its status to "Open", change its group to "Allocations" and assign it to yourself. When you finish the conversation, please remember to "Resolve" the ticket in the normal way.
If the "See Related Tickets" page gets stuck with a "spinner", try refreshing the page. (We think it is a Freshdesk bug.)